Consumer complaint for twowheeler

I own a Honda Activa 125 and I'm distressed with the sort of service I have received. Listing down the timeline of events: 26 Jun 2017 – Bike undergone full service from Authorized service center 10 Jul 2017 – Met with an accident as a result of rim bend/flat tyre possibly caused by riding over a pot hole 05 Aug 2017 – Bike undergone full repair covered by insurance from Authorized service center 11 Sep 2017 – Bike skids as a result of rim bend/ flat tire without any sort of impact. MIt is pretty obvious that the tyre Rim was not replaced beside me instructing to do so over a call. I was also informed by insurance that the rim would be replaced but I have received no physical confirmation about the same. This could have cost me my life and I want to know if there is something I can do to take action against such ignorance.

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2 Answer(s)

Dear Client, 

You can file a consumer complaint in the District Consumer Forum for the harrassment and any other damage caused to you. You will get paid for all your damages and harrassment.

Answered on September 21, 2017.
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You should send a letter to the company with all the details of your complaint and the remedy you seek. Also mention the date by which you expect a response from them failing which you will go for a consumer complaint. Attach copies of relevant documents.

Answered on December 3, 2017.
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