Order confirmation form and its terms
1. What is an Order confirmation Form? 2. How binding are terms printed on backside? 3. If Company violates terms, is refund in full possible? 4. How to get refund, if Company does not respond?
Ma’am and order confirmation form/template is a document issued by the seller to the buyer
to confirm the details of the order placed before actually delivering it. It must be understood
that this document is not any form of contract nor it a bill or proof of a contract and only
gives an abstract and specifications of your order. Thus, no terms mentioned in it are binding
and can be challenged.
Further If company violates it terms then it would be breach of contract and can be
challenged under Section 73 of the Indian Contract Act which grants compensation to a party
that has suffers damages due to breach of contract by another party. To get refund and
compensation an order of perpetual injunction must be begotten from a court of law under
Section 37 of the Specific Relief Act 1963.
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